Returns/Refund Policy


Please Allow 2 to 4 weeks for Delivery

Returns

All sales are final. No refunds will be made and no returns will be accepted unless product(s) is damaged/defected. 

Refunds

If a product has a defect or is damaged, you have 5 days from the delivery date to return it (post-dated within 5 days) and we will offer you a store credit only. You must contact us at nilisabeauty@gmail.com and send your item to: PO BOX 110023 Cambria Heights, New York US 11411. If the damaged/defected item is not returned within 5 days of the delivery date, no store credit will be given and you will have to keep the item as-is. To complete your return, we require a receipt or proof of purchase. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.